Shipping Policy

Shipping Policy
Company Name: alphamaxm
Contact Email: info@admonz.com
Contact Number: 7888498542

At alphamaxm, we are committed to delivering your order accurately, in good condition, and on time.

1. Order Processing Time
All orders are processed within 1–3 business days after receiving full payment.

Orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Methods & Delivery Time
We offer multiple shipping options based on your location and preferences:

Standard delivery: 5–7 business days

Express delivery (if available): 2–4 business days

Delivery time may vary depending on the delivery location and other external factors such as weather conditions or courier delays.

3. Shipping Charges
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the order. Occasionally, we may offer free shipping promotions.

4. Order Tracking
Once your order has been shipped, you will receive an email or SMS with the tracking details. You can use this to track the current status and estimated delivery date of your order.

5. Delayed or Undelivered Orders
If your order is delayed beyond the expected delivery window, please contact us. We will coordinate with the shipping partner to resolve the issue as quickly as possible.

6. Incorrect Address
Please ensure that the shipping address provided is complete and accurate. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

7. Damaged or Lost Packages
If your package is damaged upon arrival or appears to be lost in transit:

Report it to us within 48 hours of delivery.

We will coordinate with the courier to investigate and, if eligible, send a replacement or initiate a refund.

 

8. Contact Information
For shipping-related inquiries, please contact us at:
📧 Email: info@admonz.com
📞 Phone: 7888498542